Privacy Policy

Last updated: January 2025

1. Introduction

Sensorytics Solutions Inc. ("Sensorytics," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our IoT monitoring services.

2. Information We Collect

We may collect information about you in various ways, including:

  • Personal Data: Name, email address, phone number, company name, and job title when you contact us or request a demo.
  • Device Data: Information collected by our IoT sensors including temperature readings, timestamps, and device identifiers.
  • Usage Data: Browser type, IP address, pages visited, and time spent on our platform.
  • Cookies: We use cookies to enhance your experience and analyze site traffic.

3. How We Use Your Information

  • Provide, operate, and maintain our IoT monitoring services
  • Send you alerts and notifications about temperature excursions
  • Generate compliance reports and analytics
  • Respond to your inquiries and provide customer support
  • Improve our products and services
  • Send marketing communications (with your consent)

4. Data Retention

We retain sensor data for the duration specified in your service agreement, typically 2-7 years to meet regulatory compliance requirements. Personal data is retained as long as necessary to fulfill the purposes outlined in this policy or as required by law.

5. Data Security

We implement industry-standard security measures including encryption, secure data centers, access controls, and regular security audits to protect your information. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data
  • Opt out of marketing communications
  • Request a copy of your data in a portable format
  • Lodge a complaint with a supervisory authority

7. Contact Us

If you have questions about this Privacy Policy, please contact us at:
Email: privacy@sensorytics.com
Address: Labuan, Malaysia