Data Deletion Request
We respect your privacy and provide the ability to request deletion of your personal data.
How to Request Deletion
You can request deletion of your data using one of the following methods:
1. In-App Request:
- Go to Settings
- Select "Account"
- Tap "Delete Account"
2. Email Request:
- Send an email to hello@sensorytics.com
- Use your registered email address
- Include: "Data Deletion Request"
What Data Will Be Deleted
Upon verification, we will delete:
- Your account information
- Associated freezer, sensor, and device data
- Alerts, logs, and usage history
- Notification preferences and contact details
What Data May Be Retained
We may retain limited data if required for:
- Legal compliance
- Fraud prevention
- Financial or audit records
This retained data will not be used for any other purpose.
Processing Time
- Requests are processed within 7 business days
- You will receive confirmation once deletion is complete
Contact
If you have any questions, contact:
hello@sensorytics.com